What are my payment options - credit card and/or invoicing?
You can use your credit card to pay for a Pro plan (and potentially your Enterprise plan, subject to agreement with Swaybase). We can invoice you for annual agreements with over $5,000 in spend.
We need to add new users to our team. How will that be billed?
We’ll make a one-time, prorated charge to your credit card to cover your new team member’s account for the remainder of the current billing period.
Our team has some accounts which are not being actively used, but which we don’t want to disable or remove. Do we still have to pay for them?
No, you only pay for the users who have been active during the billing period.
My team wants to cancel its subscription. How do we do that?
Admins can manage your subscription in Admin>Settings>Billing.
If you cancel your subscription, you'll be charged for the active users you've had so far in your billing period and be placed on the Free plan.
We do not offer refunds.
